{"id":30035,"date":"2026-06-07T14:03:46","date_gmt":"2026-06-07T14:03:46","guid":{"rendered":"https:\/\/dxprint.ma\/?page_id=30035"},"modified":"2026-06-15T01:04:37","modified_gmt":"2026-06-15T01:04:37","slug":"service-apres-vente","status":"publish","type":"page","link":"https:\/\/dxprint.ma\/en\/service-apres-vente\/","title":{"rendered":"After-Sales Service"},"content":{"rendered":"<p class=\"wp-block-wd-paragraph wd-b35bfcff\">At the house of <strong>DX Print<\/strong>Our commitment doesn't end with delivery. We support you even after installation to guarantee the proper functioning of your equipment and your long-term satisfaction.<\/p>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-aea3bb07\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-5d6f5eef\">1. Our After-Sales Service Commitment<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-ea0b41e4\">Our after-sales service is designed to ensure:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u2714 Fast and efficient assistance<\/li>\n\n\n\n<li>\u2714 Uninterrupted business continuity<\/li>\n\n\n\n<li>\u2714 The proper functioning of your machines and equipment<\/li>\n\n\n\n<li>\u2714 Professional technical support<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-94c0f199\">We remain by your side after each project to ensure optimal use of your printing solutions.<\/p>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-12d3f69e\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-bc9ee3c7\">2. Assistance Technique<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-9c533f7d\">In case of a technical problem, our team will intervene to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Diagnose the fault or malfunction<\/li>\n\n\n\n<li>Offer a quick solution (remotely or on-site)<\/li>\n\n\n\n<li>Carry out the necessary repairs if needed<\/li>\n\n\n\n<li>Guiding you in the correct use of the equipment<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-30ed16dc\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-c820ab1d\">3. Support Client<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-eba1fd04\">Our customer support team is available to answer all your questions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use of machines<\/li>\n\n\n\n<li>Settings and parameters<\/li>\n\n\n\n<li>Maintenance tips<\/li>\n\n\n\n<li>Order and installation tracking<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-061df704\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-c48c40dd\">4. Maintenance &amp; Servicing<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-d64d871e\">To guarantee the longevity of your equipment, we offer:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Preventive maintenance<\/li>\n\n\n\n<li>Regular machine checks<\/li>\n\n\n\n<li>Technical cleaning and performance optimization<\/li>\n\n\n\n<li>Tips to avoid breakdowns<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-292d9c89\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-d3199ce8\">5. Response Times<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-0fc63dc6\">We do our best to intervene quickly depending on the nature of the problem:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Remote assistance: immediate or within 24 hours<\/li>\n\n\n\n<li>On-site intervention: subject to availability and location<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-6b70931e\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-b9cb31d2\">6. Contact SAV<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-4ee96565\">For any support or assistance requests:<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-29b67963\">\ud83d\udce7 Email : <a>contact@dxprint.ma<\/a><br>\ud83c\udf10 Site web : <a href=\"https:\/\/dxprint.ma\/en\/\">https:\/\/dxprint.ma<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30035","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dxprint.ma\/en\/wp-json\/wp\/v2\/pages\/30035","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dxprint.ma\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dxprint.ma\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dxprint.ma\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dxprint.ma\/en\/wp-json\/wp\/v2\/comments?post=30035"}],"version-history":[{"count":3,"href":"https:\/\/dxprint.ma\/en\/wp-json\/wp\/v2\/pages\/30035\/revisions"}],"predecessor-version":[{"id":30240,"href":"https:\/\/dxprint.ma\/en\/wp-json\/wp\/v2\/pages\/30035\/revisions\/30240"}],"wp:attachment":[{"href":"https:\/\/dxprint.ma\/en\/wp-json\/wp\/v2\/media?parent=30035"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}