{"id":30037,"date":"2026-06-07T14:04:16","date_gmt":"2026-06-07T14:04:16","guid":{"rendered":"https:\/\/dxprint.ma\/?page_id=30037"},"modified":"2026-06-15T01:08:32","modified_gmt":"2026-06-15T01:08:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/dxprint.ma\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<h1 class=\"wp-block-wd-title title color-scheme-dark wd-856f4fec\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">FAQ \u2013 Frequently Asked Questions<\/mark><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Find here the answers to frequently asked questions about our services at <strong>DX Print<\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-780fa714\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-0316371e\">1. What are your delivery times?<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-a03074d0\">Delivery times vary depending on the city and the type of product:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Major cities: 1 to 3 business days<\/li>\n\n\n\n<li>Other regions: 2 to 5 business days<\/li>\n\n\n\n<li>Custom products: delivery time confirmed after project approval<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-57dc0ccb\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-67df14aa\">2. Do you deliver everywhere in Morocco?<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-0025257c\">Yes, we provide delivery to all cities in Morocco, including rural areas, with a secure and tracked service.<\/p>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-8429e7b0\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-0ace94f7\">3. Do you offer equipment installation?<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-f90185b7\">Yes. We offer an installation service for machines, signs, advertising displays and other equipment requiring professional installation.<\/p>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-38c859b8\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-7183b195\">4. What payment methods are accepted?<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-6efb49af\">We accept:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bank transfer<\/li>\n\n\n\n<li>Species (subject to conditions)<\/li>\n\n\n\n<li>Payment by installment<\/li>\n\n\n\n<li>Payment upon acceptance of quote<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-3e408534\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-c3698cca\">5. Are your products guaranteed?<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-7296ef80\">Yes. All our products come with a quality guarantee. If you have any problems, our after-sales service will help you find a quick solution.<\/p>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-ef50f8f3\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-0aa5d08c\">6. What to do if there is a problem with an order?<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-b9a5f19d\">You can contact our customer service immediately. We will analyze the problem and offer a suitable solution (repair, replacement, or correction).<\/p>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-41cfbfea\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-193dfe76\">7. Can I modify or cancel an order?<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-b863a24d\">Custom orders cannot be cancelled once production has begun. Changes are only possible before final approval.<\/p>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-7886cd43\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-3e76c30c\">8. How can I contact you?<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-66a1b648\">\ud83d\udce7 Email : <a>contact@dxprint.ma<\/a><br>\ud83c\udf10 Site web : <a href=\"https:\/\/dxprint.ma\/en\/\">https:\/\/dxprint.ma<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Retrouvez ici les r\u00e9ponses aux questions les plus fr\u00e9quentes concernant nos services chez DX Print.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30037","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dxprint.ma\/en\/wp-json\/wp\/v2\/pages\/30037","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dxprint.ma\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dxprint.ma\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dxprint.ma\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dxprint.ma\/en\/wp-json\/wp\/v2\/comments?post=30037"}],"version-history":[{"count":5,"href":"https:\/\/dxprint.ma\/en\/wp-json\/wp\/v2\/pages\/30037\/revisions"}],"predecessor-version":[{"id":30244,"href":"https:\/\/dxprint.ma\/en\/wp-json\/wp\/v2\/pages\/30037\/revisions\/30244"}],"wp:attachment":[{"href":"https:\/\/dxprint.ma\/en\/wp-json\/wp\/v2\/media?parent=30037"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}